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Terms & conditions

TERMS & CONDITIONS

Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic is a corporation legally formed, domiciled and operated under the applicable laws of the Dominican Republic. Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic acts as an agent in providing access to this private vacation properties (“property”) listed on this and other websites. As an agent, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic has no control over the properties and can only represents what it believes to be the most accurate and up-to-date information.

Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic takes what it believes to be reasonable measures to ensure the property offered are reputable and the services provided are as represented by their respective owners. If you reserve a property through us which does not provide the services or offer the accommodations noted herein, we encourage you to contact us so we can ask the respective owner to correct it. We will always make good faith efforts to accurately describe accommodations and services but we cannot be held liable for any inaccuracies in these descriptions, verbal or written, or the condition and safety of the properties.

Reservation process

Use our handy online reservation form to request the reservation in the property of your choice; one of our friendly agents will reply, typically via email, to your reservation request where they will confirm availability and pricing;
to guarantee a reservation, we require a 50% rental deposit, execution of our rental agreement and providing us with a security deposit. These must be received within seven (7) days of your reservation request; once the deposit and executed agreement is received, we will confirm the reservation via email and provide an electronic receipt of your payment. We will also introduce you to the assigned supervisor of the property who will help you with any additional details related to the reservation. Please retain this information for your records; the remaining fees due for the villa rental will include any applicable food/beverage costs, taxes, ground transportation (if requested) and a mandatory staff gratuity. These remaining fees are due 45 days prior to your arrival date.
If we do not receive your initial deposit, rental agreement or final payment as specified we reserve the right to cancel your reservation and retain all funds paid.

If you visit or shop within this website, you accept these conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic with copyright authorship for this collection by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic, and protected by international copyright laws.

Trade marks

Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic trademarks and trade dress may not be used in connection with any product or service that is not Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic ‘s in any manner that is likely to cause confusion among customers, or in any manner that disparages or discreditsCaribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. All other trademarks not owned by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic or its subsidiaries.

License and site access

Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic name or trademarks without the express written consent of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. Any unauthorized use terminates the permission or license granted by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic so long as the link does not portray Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. However, anyone wishing to link to Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic or www.caribbeanvillageretreats.com must have our written permission. Anyone wishing to display www.caribbeanvillageretreats.com site info as a link must have our written permission. You may not use anyCaribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic logo or other proprietary graphic or trademark as part of the link without express written permission.

Your membership account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of loss

All items purchased from www.caribbeanvillageretreats.com, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic, are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product descriptions

Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic and its associates attempt to be as accurate as possible. However, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic does not warrant that product or services descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product/services offered by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic itself is not as described, your sole remedy is to return it in unused condition or not purchase it.

Disclaimer of warranties and limitation of liability this site is provided by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. On an “as is” and “as available” basis. Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic, makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. Disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic does not warrant that this site, its servers, or e-mail sent from www.caribbeanvillageretreats.com are free of viruses or other harmful components. Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable law

By visiting www.caribbeanvillageretreats.com you agree that the laws of the dominican republic, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic.

Disputes

Any dispute relating in any way to your visit to www.caribbeanvillageretreats.com or to products or services you purchase through www.caribbeanvillageretreats.com shall be submitted to confidential arbitration in the dominican republic, except that, to the extent you have in any manner violated or threatened to violate Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic´s intellectual property rights, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic, may seek injunctive or other appropriate relief in any state or federal court in the dominican republic, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the american arbitration association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability

Please review our other policies, such as our privacy policy posted on this site. These policies also govern your visit to www.caribbeanvillageretreats.com. We reserve the right to make changes to our site, policies, and these conditions of use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Rental conditions overview of properties listed in this site

The following is an overview of our complete terms and conditions, which are contained in a rental agreement you will be required to execute as part of the reservation process. The written and executed rental agreement will take precedence over this overview in case of any dispute.

Currency

All charges and payments are in U.S. Dollars. Wire transfer, traveler’s check, money order, cashier’s check, personal check, or american express, visa, mastercard, discover are the only acceptable forms of payment. Credit cards require an additional four percent (4%) administrative fee. Other forms of payment are not acceptable without prior agreement by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. Full payment for all incidental expenses, including food and alcohol, are required before check-out.

Full gourmet meal plan

We provide a meal plan reflective of the exclusive luxury environment of the properties we offer. The meal plan is priced on a daily per person basis (adjusted for age) and is designed to provide you with a broad array of fine foods and beverages throughout your stay. The meal plan covers all three main daily meals as well as snacks offered virtually any time.

You are in control of the food provided through the meal plan. A sample menu will be provided as part of your reservation confirmation so you can adjust it to fit your individual tastes and needs (remember to highlight food allergies). We do reserve the right to limit quantities and availability of certain foods.

Gratuities

The staff members at all of ours properties are all exceptionally hard working and dedicated to your total enjoyment, satisfaction and relaxation during your vacation with us. To help compensate them for their extraordinary efforts, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic requires a minimum gratuity, shown on your invoice, to be paid at the start of your stay with us. We charge this in advance to help you budget all anticipated expenses in advance.

Check-in / check-out

Check in time is 3:00pm on the day of arrival and check out is 11:00am on the date of departure unless special arrangements are made with Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic in advance.

External service providers

As a courtesy to our clients, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic provides access to external service providers including, but not limited to, local ground transportation, spa services, entertainment and excursions. You should understand that Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic is bound by agreements with these service providers to collect payments in advance for selected services. However, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic has no authority over the actual pricing of these services and makes no warranty, written or implied, as to the actual fees you will be charged at the time the services are utilized. As an additional courtesy, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic will make reasonable efforts to inform you of any significent price changes but changes in those prices will not terminate, cancel or modify your reservation commitment.

Waiver and release from liability

You will be required to execute a waiver and release from liability as part of the reservation process. As an overview, all guests in our properties listed (the “property”) will be required to waive and release, indemnify, hold harmless and forever discharge the property owner, Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic and their respective owners, agents, staff, employees, officers, directors, affiliates, successors and assigns, of and from any and all claims, demands, debts, contracts, expenses, causes of action, lawsuits, damages and liabilities, of every kind and nature, including any claims of owner or employee negligence, whether known or unknown, in law or equity, that you ever had or may have, arising from or in any way related to participation in any of the events or activities, and for the duration of the stay at the properties we sell/manage, conducted by, on the premises of, or for the benefit of, the property provided that this waiver of liability does not apply to any acts of gross negligence, or intentional, willful or wanton misconduct.

Special events

Weddings and other special events will involve contracting in outside services such as caterers, bartenders, cooks, musicians, servers, etc. At the sole discretion of Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic. All special events must be arranged through Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic and additional fees paid to Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic prior to the special event. The exact pricing for the coordination of these special events depends upon the event itself and will be quoted as requested and prior to your reservation commitment. Additional contractual arrangements may also be necessary. We have a dedicated wedding or special event planner available to help set your event add an additional cost.

Refunds & cancellations

Once a rental confirmation has been issued you are still able to cancel the reservation but there will be fees associated with it. Cancellations within seventy (70) days of the start of your reserved dates, or cancellation of a holiday week, will result in no return of deposits paid. Cancellations prior to seventy (70) days of the start of your reserved dates will result in a return of eighty percent (80%) of the deposits paid.

A full refund is available if the villa is determined by Caribbean Villa Retreats by Perfect Concierge Dominican Republic by Perfect Concierge Dominican Republic to be unrentable due to some unforeseen circumstances. For peace of mind, we highly recommend you purchase trip cancellation insurance from your travel agent or broker.

Questions

Questions regarding our conditions of usage, privacy policy, or other policy related material can be directed to our support staff by clicking on the “contact us” link in the side menu. Or you can email us at:reservations@caribbeanvillaretreats.com